Who We Are

We are BUUK

The UK’s leading independent provider of last-mile utility networks, BUUK, has been a major force
for change and innovation for 30 years – championing competitive markets, improving efficiencies,
creating customer choice, and rising to the challenges of the Future Homes Standard and Net Zero.

Our group of companies designs, constructs, owns and operates utility infrastructure networks
throughout England, Wales and Scotland. We are the only partner to the new-build sector delivering
infrastructure for all utilities – from gas, electricity, water and wastewater to future-proof fibre and
heat networks.

We know the utilities sector has a critical role in shaping a greener future. That’s why our group includes smart-energy technology businesses leading the way in smart controls for heat pumps and energy aggregation solutions to optimise energy storage and decarbonise homes.

From the very start, our businesses, people, processes and innovations have been constantly evolving –
just like the world around us.

Who we are and what we do.
Discover BUUK.

Discover BUUK, from the multi-utility networks and services we offer and the
business sectors we serve to the qualities that make us market leaders.

Together, we are a driving
force towards a Net Zero
future for UK development

Our group leads last‐mile multi-utility networks in the UK. There are more than
2,000 BUUK people working in the business, and we operate networks serving
more than 2 million homes. We have opened up the utilities sector to
competition and new levels of customer service and were the first independent
company to own networks in each of the gas, electricity, water, gigabit fibre
broadband and community heat utility markets.

Serving new communities

As well as meeting the needs of the UK’s leading housebuilders and developers,
we also look after the people living in the homes and working in the businesses
they build. These are the new communities connected to BUUK networks, and it is
our job to ensure they stay energised, connected, and comfortable. From our
quick-response site staff to our customer service teams, they are supported 24/7
by people who care, and by a business they can trust.

Taking care of those
who rely on us

Over two million UK homes and businesses are connected to our networks.
The people living and working in these new communities rely on the heat,
electricity, water, wastewater, gas, and gigabit fibre we deliver.
We are committed to meeting all their service needs, along with those
of our most vulnerable customers, 24 hours a day, seven days a week.

Our Group

Multi-utility networks provider for new-build housing developments with infrastructure solutions for heat, electricity, gigabit-capable fibre broadband, water, wastewater and gas.

Leaders in the new connections market in providing even the most complex multi-utility infrastructure solutions for high-rise, high-density residential, commercial, retail and industrial sectors.

Services provision for customers connected to our heat networks.

Smart energy technology specialists decarbonising homes with market-leading control of low-carbon technologies such as heat pumps, battery storage, solar PV and EV chargepoints.

Specialists in energy management systems linking domestic battery systems to a suite of advanced controls to electricity transmission operators and suppliers. Services provision for customers of our smart solar energy solutions.

Services provision for customers connected to our water and wastewater networks.

Services provision for customers connected to our ultrafast broadband networks.